Business Operator: Makoto Co., Ltd.
Person Responsible for Business: Hiroaki Motoyoshi
Address: 〒812-0013 2-6-1 Hakataeki Higashi, Hakata Ward, Fukuoka City, Fukuoka Prefecture
Phone Number: +81-80-6633-4000
Email Address: info@makoto.tech
Product Pricing
The prices displayed on the order screen include consumption tax.
Additional Charges
Shipping and handling fees: from $40 ~
Payment Methods
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Credit Card (VISA, MasterCard, JCB, AMEX, Diners)
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Cash on Delivery (COD, cash only)
Payment Timing
Credit Card Payments: In accordance with the billing date set by your card company.
Cash on Delivery: Payable at the time of product delivery.
Delivery Timing
Products are shipped as early as the following day. Delivery will take approximately 1 to 15 business days after shipment.
Returns, Refunds, and Exchanges
For customer-initiated returns, refunds, or exchanges:
We do not accept returns, refunds, or exchanges due to customer preferences.
For damaged or defective items:
Although we take every possible care in product quality, in the event that a product arrives damaged or different from what you ordered, we will cover the return shipping (collect on delivery) and provide a refund or exchange.
Please contact us within 7 days of receipt using the phone number or email address provided above.
Order Validity Period
If an item has a validity period, it will be indicated on the order screen.
Sales Conditions
Because each product is handmade by artisans, mass production is not possible. Some products may not be available for purchase in multiple quantities.